أثر الثقافة التنظيمية في التحسين المستمر للخدمات المقدمة دراسة علي عينة من شركات النفط بولاية الخرطوم – السودان

  • متون محمد أحمد على, باحث جامعة السودان للعلوم والتكنولوجيا – كلية إدارة الأعمال

Abstract

The study aimed to identify the impact of organizational culture values ​​(cohesion - information technology) on the continual improvement of employees in a number of oil sector companies in Sudan, and to know whether there are statistically significant differences at the level of significance (= 0.05 α) in the continual improvement of Employees as a result of the availability of organizational culture values ​​in the researched companies or not. Through a number of hypotheses, the study population was identified in the companies interviewed by the leaders and executive.Questionnaire consisting of 18 questions was designed and distributed to a deliberate sample of (200) employees from the study population. The retrieved questionnaireswas(184). The statistical analysis program (Amos25) was used to obtain reliability, exploratory and empirical factor analysis, correlation, path analysis and other methods of descriptive and inferential statistics to answer study questions. The results show that there is a positive correlation between organizational cultures (after cohesion) and continual improvement dimensions combined and individually while there is no positive correlation between organizational culture (after IT) and continualimprovement dimensions combined.

The study reached to recommend future studies and several theoretical and practical recommendations for decision makers, including:
1- The research companies should use contemporary patterns in the administrative process to provide employees with high flexibility, enabling them to generate creative ideas for continuous improvement in the different processes and activities.

  1. The management of the research companies should pay special attention to organizational culture because of its positive impact on the activities of the organization.

3. Motivating employees and giving them sufficient flexibility that allows them to perform their work efficiently and demonstrate their abilities.

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Published
2021-03-08