Evaluation of Asynchronous E-Learning Management in the Faculty of Administrative Sciences from Students’ Perspectives: Academic Year 2023/2024.

Abstract

Amid the exceptional circumstances Sudan is experiencing during the 2023/2024 academic year, asynchronous e-learning through social media applications) such as Telegram and WhatsApp (has proven to be a suitable and effective option to ensure the continuity of the educational process at the Faculty of Administrative Sciences, Omdurman Islamic University. This study aimed to evaluate the management experience of asynchronous e-learning from the students’ perspective, employing a descriptive-analytical methodology. Data were collected through an online questionnaire based on a five-point Likert scale, with a total of 309 male and female students participating. The findings revealed a general student satisfaction rate of 63% regarding the e-learning experience, alongside a positive evaluation of the clarity of instructional content (72%) and the effectiveness of using unofficial platforms in the learning process (79%). However, the communication rate with faculty members was significantly lower (58%), indicating the need to strengthen the formal structure of these platforms and improve channels of direct communication and academic support. Based on these findings, the study recommends developing a formal regulatory framework instead of relying solely on social media platforms for educational purposes, enhancing direct communication mechanisms with faculty, and improving strategies for assessing academic performance. Furthermore, the study underscores the importance of adopting flexible e-learning management plans that align with emergency conditions to ensure the quality and continuity of higher educatio